Our Diamond Core Values
Our business is healthcare; that is why we seek to understand you and share your feelings. We ensure that love, compassion and kindness guide our relationship with our clients and one another.
- Love: we love ourselves as well as our clients.
- Compassion: we transact our business with much compassion.
- Kindness: we show kindness where it matters.
Your health is wealth; that is why we are honest and maintain strong moral principles such as.
- Trustworthiness: we will keep our promises. Trust us.
- Competence: we do all things well.
- Ethics: we believe in high ethical standards. We act with honour and purpose.
We are a healthcare service organization. We strive to deliver our services in a manner that satisfies our customers through:
- Customer Satisfaction: our main goal is to ensure that you are satisfied.
- Respect: we are courteous and attentive to our clients and employees.
- Expectations: we deliver what we promise and add value that exceeds what is expected.
The ultimate results come from working together with both colleagues and clients. Together everyone achieves more. Thus, we encourage:
- Relationship: We cherish healthy relationship with clients and each other. We are happy, we have fun with co-workers and clients, and we enjoy a healthy life.
- Shared Vision: we share a common vision and unify our energies towards its attainment.
- Team Learning: We embrace team growth and development, continuous learning and constant improvement. We are driven by collaboration and open communication which enables talented people to realize their full potential to create an environment where a constant flow of great ideas and interactive processes drives our organization forward.
As players in the healthcare industry, we use the most appropriate skills and competencies supported by innovative and creative ideas to enhance the quality of our services through:
- Knowledge: We have a sound knowledge of what we do and we do it right all the time.
- Discipline: We possess the inner strength, self-control, mental stamina, and perseverance for the timely and accurate execution of our responsibilities to our clients and co-workers.
- Excellence: We put forth our personal and professional best, providing the highest quality of care of which we are capable.